Wholesale Reseller FAQs
The Dot5Hosting Reseller Program is designed around the needs of anyone who wants to earn revenue by selling Web-site services. Upon registration in the program, each reseller receives generous discounts on Dot5Hosting Web hosting, domain registration, search engine submissions and more! This robust program gives you a powerful reseller console that manages every aspect of your clients' accounts, including billing, products, and domains. As a reseller, you'll receive priority support so your questions get answered quickly.
As a reseller, you are responsible for billing and providing technical support to any client you sign up.
To become a reseller, you must agree to Dot5Hosting's Terms of Service. The restrictions described within the terms of service are applicable to each of your clients.
Yes. Dot5Hosting gives each reseller a generous discount on our products and services. These discounts are only available for purchases made through your reseller console.
Dot5Hosting does not restrict the amount of money you can make as a reseller. This program allows you to resell the available Dot5Hosting products and services at whatever rate you desire. You are responsible for paying Dot5Hosting for the services that you purchase at the discounted prices.
Each reseller receives the following features as part of the reseller program:
As a reseller, you are entirely responsible for the billing of each of your clients. Dot5Hosting will bill your credit card on the due date for each of your clients.
No. At this time, Dot5Hosting does not provide bulk billing. You will be charged at the end of the billing cycle for each of your clients.
Dot5Hosting only accepts credit card payments for resold accounts.
Dot5Hosting provides a notification 30 days prior to the renewal date of annual and semi-annual accounts only. Because all renewal information is available in the reseller console, we do not issue notifications for monthly or quarterly accounts.
To cancel an account, please call our Support Team and they will cancel the account at the end of the current billing period.
Resellers are responsible for providing technical support for their clients. If Dot5Hosting receives any communication from a client of a reseller, the Dot5Hosting Support representative will defer that issue to the actual reseller.
Dot5Hosting provides resellers priority support for the fastest response possible.