Search or browse through the topics below to find answers.
30-Day Money-Back Guarantee
If you're not satisfied with Dot5Hosting, we'll give you your money back. No questions asked. During the first 30 days, we'll refund your hosting fees in full.
Customer Satisfaction at Dot5Hosting
Your satisfaction is our top priority, and we're confident that you'll be pleased with our services:
how easy it is to set up a website
friendly, 24x7 phone support
SiteLock's state-of-the-art security suite
Still, if you try us and decide that Dot5Hosting just isn't for you, we think you should get your money back.
What Happens to Your Domain
If you register a domain through Dot5Hosting, please note there is a non-refundable $15 domain fee. This fee not only covers our own costs, but it ensures that, even if you're dissatisfied with your experience at Dot5Hosting, you won't lose your domain name. You'll be free to transfer it or simply point it elsewhere.
Please note: The 30-day money-back guarantee applies to our hosting plans; it does not apply to most add-on services, such as domains, as mentioned above.
Special offers are limited-time promotional prices availabe to new customers
and valid for the initial term only. All products and services automatically
renew for the same term length, using the payment method provided in this initial
purchase, unless you request a change. Renewal pricing will be available through
your control panel.